Electronic Prescription Service

The surgery uses an electronic prescription service. If you wish to sign up to this service or would like further information, please contact reception.

The service makes the prescription process much more efficient as there are no paper copies of prescriptions. The prescriptions are raised by administration staff and sent electronically via our clinical system to the GP. Once the prescription has been authorised by the GP it is sent electronically to the patient's nominated pharmacy.

The benefits of this service include:

Not having to go to the GP practice to collect the prescription as the GP will have sent it straight to the pharmacy the patient has nominated.

More choice of where to collect the prescription as patients can nominate a pharmacy convenient for them (e.g. close to work or where they live).

May not have to wait as long at the pharmacy as your repeat prescription can be made up ready before you arrive.

If a prescription needs to be cancelled this can be done without patient having to return to surgery as it can be sent electronically to GP for them to change or re-issue.

Online Services

There is now an NHS APP.

The NHS App provides a simple and secure way for patients to access a range of NHS services on their smartphone or tablet.

The NHS App enables patients to;

  • Check their symptoms
  • Use NHS 111 online
  • Book appointments
  • Order repeat medications
  • View their medical online (summary or ‘coded’)
  • Register to be an organ donor.

The NHS App is now available with patients able to download the app from Google Play and Apple App store.

Patients can get help with the NHS App at https://www.nhs.uk/using-the-nhs/nhs-services/the-nhs-app/help/ 

Text Alert Service

We will now send you a text message to remind you of your appointment, 48 hours before. This will be sent to the mobile number we hold on your medical record. We may also send you a text message once we have received your test results - to advise you that no further action is required, ask you to repeat the test or book an appointment to see a GP/Nurse for review. It is therefore important that you keep us up-to-date with your contact details. So, please keep us updated with your mobile number.

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